Program: Greater Lowell Behavioral Health Community Partnership
Position Overview: Lowell House Addiction Treatment and Recovery, a private, non-profit addiction treatment services agency is seeking a full-time, salaried Community Health Worker to join its Behavioral Health Community Partnership team. The Greater Lowell BHCP is a partnership with Lowell Community Health Center (lead agency) and Mental Health Association of Greater Lowell.
The Community Health Worker (CHW), under the direction of the Care Coordinator, will provide outreach, engagement, assessment and person-centered treatment planning for individuals engaged and enrolled in the Greater Lowell Behavioral Health Community Partners (BHCP) Program. The CHW provides care coordination and case management services to Enrollees. The CHW works 1:1 with Enrollees to integrate and coordinate care, support care transitions and support the delivery of treatment for Enrollees with Serious Mental Illness (SMI) or, co-occurring SMI and Substance Use Disorder (SUD) in collaboration with the Care Coordinator. The CHW also supports the delivery of Long Term Services and Supports (LTSS) for individuals who require both BHCP and LTSS CP services.
- Bachelor’s degree in health-related field or applicable experience in community-based behavioral health support programs as a CHW, peer specialist, or recovery coach.
- Strong client engagement skills.
- Experience with accessing local resources, navigating health, behavioral health and/or substance abuse treatment systems and knowledge of local Community-based Organizations for SUD treatment.
- Excellent communication, documentation, time management and organizational skills.
- Valid driver’s license with a reliable and appropriately insured vehicle.
- Under the direction of the Care Coordinator, support outreach and engagement efforts to Enrollees to provide information about the BH CP program generally and, for all associated EOHHS CH CP Contract requirements.
- Schedule and conduct assessments, face-to-face whenever possible and clinically appropriate.
- In collaboration with the Care Coordinator, identify cultural and linguistic needs and preferences and deliver person-centered care coordination based on those needs.
- Provide community-based BHCP services to individuals with co-occurring SMI and SUD diagnosis in collaboration with the Care Coordinator.
- Continuously identify and resolve barriers to meeting goals and complying with the Person-centered Treatment Plan (PCTP) and report such barriers identified in the field to Care Coordinators.
- Support the Enrollee in goal achievement by scheduling follow-up contacts as needed and appropriate. Assess progress against the care plan goals and modify as needed.
- Work with primary care providers to facilitate referrals to care, transportation and other supports to ensure that Enrollees attend appointments when possible.
- Assist member in navigating the network of community based services and information.
- Support safe transitions of care for members moving between care settings.
- Assist with transportation to needed medical/behavioral health appointments.
- Facilitate communication between Enrollee or designated representative and medical, behavioral and social service providers.
- Attend meetings as scheduled or as requested.
- Participate in supervision with supervisor as required.
- Complete all documentation in a timely manner.
- Participate in training as required.
Interested candidates should send cover letter and resume to Amanda Shaw at firstname.lastname@example.org.