HOPWA (Housing Opportunities for People With AIDS) Case Manager

Lowell House Inc is a non-profit agency currently seeking a full-time Case Manager to work in our HOPWA (Housing Opportunities for People With AIDS) Program as the Housing Information Services case manager.

Job responsibilities:

  • Provides case management and support to individuals in the Greater Lowell community who have been diagnosed with HIV/AIDS
  • Assists clients who qualify to apply to our rental assistance program
  • Makes referrals to appropriate services as is needed
  • Documents all interactions with clients; assists with completing quarterly and yearly reports of program
  • Assists in the organization of World AIDS Day in Lowell
  • Facilitates some psycho-education groups on HIV/AIDS, Hepatitis, and other related topics
  • Assists clients who walk-in for services
  • Trained to distribute Naloxone (Narcan) for the agency to community providers as well as individual clients and family members
  • Provides services to clients in their home or other locations to best serve this population
  • May be asked to attend meetings in the community to represent the agency


  • Bachelor level required
  • Experience with some group facilitation and clinical documentation required
  • Experience working with individuals diagnosed with HIV/AIDS preferred
  • Experience working with substance abuse population preferred
  • Strong communication skills and is comfortable speaking in community meetings
  • Spanish speaking preferred

Contact Maria Lucci, Senior Director of Ambulatory Care, at  at mlucci@lowellhouseinc.org.

Live-In Position for Zack’s House

This unique position provides the stability and care necessary for the sustainability of a healthy and safe transitional sober living environment during overnight hours. The level of independence of all sober house members is incumbent on a high level of individual motivation and commitment to recovery. This Live-in position oversees the integrity of the sober living environment from a health and safety perspective specifically during overnight hours. This Live-in position will work collaboratively with the Senior Residential Director and any relevant staff members associated with the house.



  • Monitor the health and safety of members in the sober house through check-ins and visual oversight.
  • Asleep Overnight: Be available during most overnight hours (approximately 11:00pm – 6:00am) as the “on-duty” shift (i.e. remaining in the house during overnight hours).
  • Enforce the house rules and guidelines.
  • Provide verbal or written prompts to members about household upkeep and personal responsibility; as necessary.
  • Manage member conflicts and crisis through verbal negotiation and problem solving.
  • Participate in interview and/or screening process of new members (as applicable).
  • Notify direct supervisor of significant changes of a member that warrant clinical, medical, or further intervention. Phone 911 first, if a member is experiencing a life-threatening issue.
  • Notify direct supervisor immediately of safety/health/legal issues happening in the house (member or property).
  • Be a role model and mentor for house members.
  • Possess a working knowledge and understanding of the LHI Transitional Sober House Policy and Procedure manual.
  • Be a representative of Lowell House Inc. during your residency.
  • Provide timely notification to supervisor when unable to provide scheduled coverage.
  • Provide crisis intervention until emergency responders arrive; phone 911, overdose intervention (Narcan administration, CPR, etc.)
  • Administer random drug screens (quick cups, saliva strips, etc.) as necessary.
  • Other duties as assigned.


  • Experience with Recovery is desired
  • Be able to pass a clean criminal background check.
  • Excellent professional boundaries.
  • Mature personality traits and attitude.
  • Possess leadership qualities.
  • Desire to work with individuals in recovery.
  • Strong verbal & written communication skills.
  • Current certification in CPR and proof of TB status.
  • Trained in Narcan administration.
  • It is expected that the candidate is employed or participates in a productive day activity.
  • Possess a working cellular phone.


  • Directly reports to the Senior Residential Director or designee.


The ability to have scheduling flexibility to meet the basic needs of the sober house community. A successful CORI check is required.

If interested in this position, contact Diana Newell  Residential Director at 978-459-8656 or email dnewell@lowellhouseinc.org. 


The Assistant to the CEO of Lowell House is an exciting job, a position where you can make a difference in the lives of people in the Greater Lowell area. The work is challenging in a highly supportive culture with excellent pay and benefits. Lowell House is celebrating its 47th year in the Lowell community as an addiction treatment and recovery organization.

The successful candidate will have a knack for managing multiple priorities and ensuring tasks are completed in a timely and efficient manner. You will be working directly with our CEO while also coordinating some of the development and fundraising functions with Board members, consultants and volunteers. You’ll be involved a number of key projects, scheduling and attending meetings, overseeing calendars, administering databases, managing correspondence, coordinating social media and website operations, generating monthly reports, and making phone calls as directed. Discretion and confidentiality are important qualities, but no quality will more important than an ability to work as a team member of our dynamic, caring senior management team.

Proficiency in MS Word, Excel, Outlook, MS Office, social media and database administration is important but a willingness to learn essential. We seek an energetic and outgoing individual who thinks creatively, thrives on collaboration, embraces relationship-building with colleagues and loves working in a fast-paced, client-centered environment. Schedule may include early morning and evening meetings.

If this sounds like the challenge and organization that’s right for you, please send a cover letter and resume to Bill Garr, CEO at bgarr@lowellhouseinc.org. Lowell House, Inc. is an equal opportunity employer.

Expected Salary - $45,000 - $50,000

Recovery Specialist 3:00 to 11:00 PM

Join our Team! Lowell House is a private, non-profit organization has been providing comprehensive addiction treatment and recovery services for nearly 48 years. We are currently looking for a full-time, Recovery Specialist with experience in the substance addiction field. The program is a 24 bed facility for men on the grounds of Tewksbury Hospital. This early recovery program is a “recovery home” model - implementing best practice standards of motivational enhancement, CBT, MAT, and relapse risk reduction through individual and group counseling and case management services.


The Recovery Specialist is responsible for assisting the Clinical Director, Program Manager, and Counselor/Case Managers with the overall work by collaboratively supporting the day-to-day operations of the program.


  • Supervise and monitor the health and safety of clients in the program.
  • Attend and participate in weekly clinical and staff meetings.
  • Actively promote recovery
  • Cooperate with clinical staff to ensure effective and efficient programming.
  • Answer telephone.
  • Assist with client needs and daily requirements.
  • Assist with the daily operations such as food shopping, meal preparation, monitoring of chores, household tasks.
  • Provide Crisis Intervention (client and programmatic issues)
  • Other duties as assigned.

** Experienced Recovery Specialists could assist with or independently facilitate a skills group with approval by the Clinical Director.

Job Type: Full-time

Salary: $13.00 /hour

REPORTS TO: Program Manager.

If interested in this position, contact Diana Newell, Residential Director at 978-459-8656 dnewell@lowellhouseinc.org.